{"id":19,"date":"2026-02-04T21:02:57","date_gmt":"2026-02-04T21:02:57","guid":{"rendered":"https:\/\/smarketinglab.eu\/?page_id=19"},"modified":"2026-03-13T10:12:23","modified_gmt":"2026-03-13T08:12:23","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/smarketinglab.eu\/en\/politica-de-confidentialitate\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

We consider ensuring the right to the protection of personal data a fundamental commitment of THE SMARKETING AGENCY S.R.L.<\/strong> Therefore, we will dedicate all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016\/679 (\u201cGeneral Data Protection Regulation\u201d or \u201cGDPR\u201d), as well as with any other applicable legislation in Romania.
\nAs transparency is one of the essential principles of this legal framework, we have prepared this document to inform you about how we collect, use, transfer, and protect your personal data when you interact with us in connection with our products and services, including through our website.<\/p>\r\n\r\n\r\n\r\n

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes in how we process your personal data or any changes in legal requirements. In the event of any such modification, we will publish the updated Privacy Policy on our website. We therefore encourage you to periodically review this Privacy Policy.<\/p>\r\n\r\n\r\n\r\n

Who we are and how you can contact us<\/strong><\/h3>\r\n\r\n\r\n\r\n

THE SMARKETING AGENCY S.R.L.<\/strong> is a legal entity, managed by Pan\u0103 Adrian in his capacity as administrator.<\/p>\r\n\r\n\r\n\r\n

As we are always open to your feedback and to providing any additional information you may need regarding the processing of your data, we encourage you to contact us at smarketing.agency.ro@gmail.com or by mail or courier at:
\nBucharest, Splaiul Independen\u021bei Street no. 313D, 5th floor, apt. 58, District 6, postal code 060032, Romania.<\/p>\r\n\r\n\r\n\r\n

What categories of personal data do we process<\/strong><\/h3>\r\n\r\n\r\n\r\n

In general, we collect your personal data directly from you, so you have control over the type of information you provide. For example, we receive information from you as follows:<\/p>\r\n\r\n\r\n\r\n

When you request certain information, you provide us with: your email address, phone number, first name, and last name.<\/strong><\/h3>\r\n\r\n\r\n\r\n

We may also collect and process certain information about your behavior while visiting our website to personalize your online experience and provide offers tailored to your profile. We invite you to learn more by consulting the section below on the purposes of processing.<\/p>\r\n\r\n\r\n\r\n

On our website, we may collect and store information using cookies and similar technologies, in accordance with our Cookie Policy.<\/strong><\/h3>\r\n\r\n\r\n\r\n

We do not collect or otherwise process sensitive data as defined by the GDPR, including special categories of personal data. We also do not intend to collect or process data of minors under the age of 18.<\/p>\r\n\r\n\r\n\r\n

Purposes and legal grounds of processing<\/h3>\r\n\r\n\r\n\r\n

We will use your personal data for the following purposes:<\/p>\r\n\r\n\r\n\r\n

For providing services to you<\/strong><\/h3>\r\n\r\n\r\n\r\n

This general purpose includes the possibility of contacting you to transmit any necessary information.<\/p>\r\n\r\n\r\n\r\n

Certain processing activities included under these purposes are required by applicable legislation, including tax and accounting laws.<\/p>\r\n

1. For improving our services<\/strong><\/h5>\r\n

We constantly strive to provide you with the best online experience. For this purpose, we may collect and use certain information about your client behavior. We may invite you to complete satisfaction questionnaires after placing an order, or we may conduct market research and studies, directly or through partners.<\/p>\r\n\r\n\r\n\r\n

We base these activities on our legitimate interest in carrying out commercial activities, while always ensuring that your fundamental rights and freedoms are not affected.<\/p>\r\n

2. For marketing<\/strong><\/h5>\r\n

We want to keep you informed about the best offers for the services that interest you.
\nIn this regard, we may send you various types of messages (such as email\/SMS\/phone\/mobile push\/web push\/etc.) containing general and thematic information, information regarding similar or complementary products to those you have purchased, as well as information about offers or promotions.
\nTo provide information relevant to you, we may use certain data about your client behavior (e.g., content viewed). We always ensure that such processing is carried out with respect for your rights and freedoms and that decisions based on such processing do not produce legal effects on you or similarly significantly affect you.<\/p>\r\n\r\n\r\n\r\n

In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our commercial activity. In any situation where we use information about you based on our legitimate interest, we take all necessary measures to ensure that your fundamental rights and freedoms are not affected.
\nHowever, you may at any time request, using the means described above, that we stop processing your personal data for marketing purposes, and we will comply with your request.<\/p>\r\n

3. For the defense of our legitimate interests<\/strong><\/h5>\r\n

There may be situations in which we use or transmit information to protect our rights and our commercial activity. These may include:<\/p>\r\n\r\n\r\n\r\n

\u2013 Measures to protect the website against cyber-attacks;<\/p>\r\n\r\n\r\n\r\n

\u2013 Measures to prevent and detect fraud attempts, including transmitting certain information to competent public authorities;<\/p>\r\n\r\n\r\n\r\n

\u2013 Measures to manage various other risks.<\/p>\r\n\r\n\r\n\r\n

The general legal basis for this type of processing is our legitimate interest in defending our commercial activity, while ensuring that all measures taken maintain a balance between our interests and your fundamental rights and freedoms.<\/p>\r\n\r\n\r\n\r\n

In certain cases, we also base our processing on legal provisions, such as the obligation to ensure the security of goods and assets under applicable legislation.<\/p>\r\n\r\n\r\n\r\n

How long do we retain your personal data
As a general rule, we will store your data for at least 10 years from the date of your first reservation.
\nYou may request at any time the deletion of certain information or the closure of your account, and we will comply with such requests, subject to retaining certain information even after account closure, where required by applicable law or our legitimate interests.<\/p>\r\n\r\n\r\n\r\n

To whom we transfer your personal data<\/strong><\/h3>\r\n

Where applicable, we may transmit or grant access to certain personal data to the following categories of recipients:<\/p>\r\n\r\n\r\n\r\n

\u2013 courier service providers;
\u2013 payment\/banking service providers;
\u2013 marketing\/telemarketing service providers;
\u2013 market research service providers;
\u2013 insurance companies;
\u2013 IT service providers;
\u2013 other companies with which we may develop joint programs for offering goods and services on the market.<\/p>\r\n\r\n\r\n\r\n

If we have a legal obligation or if necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.<\/p>\r\n\r\n\r\n\r\n

We ensure that access to your data by private third-party legal entities is carried out in accordance with data protection and confidentiality legislation, in accordance with contracts concluded with them.<\/p>\r\n\r\n\r\n\r\n

In which countries do we transfer your personal data<\/strong><\/h3>\r\n

Currently, we store and process your personal data in Romania.
However, we may transfer certain personal data to entities located within or outside the European Union, including countries not recognized by the European Commission as having an adequate level of data protection.
We will always take measures to ensure that any international transfer of personal data is carefully managed to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where appropriate, other safeguards such as standard contractual clauses issued by the European Commission.
You may contact us at any time using the contact details above to obtain more information about the countries to which we transfer your data and the safeguards implemented.<\/p>\r\n\r\n\r\n\r\n

How we protect the security of your personal data<\/strong><\/h3>\r\n

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.
We transmit your personal data using state-of-the-art encryption algorithms and store it on secure servers, ensuring data redundancy.
Despite the measures taken to protect your personal data, please note that the transmission of information via the Internet or other public networks is not completely secure, and there is a risk that data may be viewed or used by unauthorized third parties. We cannot be held responsible for such vulnerabilities in systems not under our control.<\/p>\r\n\r\n\r\n\r\n

Your rights<\/strong><\/h3>\r\n

Regulamentul general privind protec\u021bia datelor v\u0103 recunoa\u0219te o serie de drepturi \u00een leg\u0103tur\u0103 cu datele dvs. cu caracter personal. Pute\u021bi solicita accesul la datele dvs., corectarea oric\u0103ror gre\u0219eli din fi\u0219ierele noastre \u0219i\/sau v\u0103 pute\u021bi opune la prelucrarea datelor dvs. cu caracter personal. De asemenea, v\u0103 pute\u021bi exercita dreptul de a v\u0103 pl\u00e2nge autorit\u0103\u021bii de supraveghere competente sau de a v\u0103 adresa justi\u021biei. Dup\u0103 caz, pute\u021bi beneficia \u0219i de dreptul de a solicita \u0219tergerea datelor dvs. cu caracter personal, dreptul la restric\u021bionarea prelucr\u0103rii datelor dvs. \u0219i dreptul la portabilitatea datelor.
Mai multe informa\u021bii despre fiecare dintre aceste drepturi pot fi ob\u021binute prin consultarea tabelului prezentat mai jos.
Pentru a v\u0103 putea exercita drepturile, ne pute\u021bi contacta folosind detaliile de contact expuse mai sus. V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi urm\u0103toarele aspecte dac\u0103 dori\u021bi s\u0103 v\u0103 exercita\u021bi aceste drepturi:
Identitate. Lu\u0103m \u00een serios confiden\u021bialitatea tuturor \u00eenregistr\u0103rilor care con\u021bin date cu caracter personal. Din acest motiv, va rugam sa ne transmiteti cererile dvs. cu privire la astfel de \u00eenregistr\u0103ri folosind adresa de e-mail smarketing.agency.ro@gmail.com. \u00cen caz contrar, ne rezerv\u0103m dreptul de a v\u0103 verifica identitatea prin solicitarea de informa\u021bii suplimentare care au ca scop confirmarea identit\u0103\u021bii dvs.
Onorarii. Nu vom solicita o tax\u0103 pentru a v\u0103 exercita vreun drept \u00een ceea ce prive\u0219te datele dvs. cu caracter personal, cu excep\u021bia cazului \u00een care solicitarea dvs. de acces la informa\u021bii este nefondat\u0103, respectiv repetitiv\u0103 sau excesiv\u0103, caz \u00een care vom percepe o sum\u0103 rezonabil\u0103 \u00een asemenea circumstan\u021be. V\u0103 vom informa despre orice onorarii aplicate \u00eenainte de a v\u0103 solu\u021biona cererea.
Durata de r\u0103spuns. Ne propunem s\u0103 r\u0103spundem la orice solicit\u0103ri valide \u00een termen de maximum o lun\u0103, cu excep\u021bia cazului \u00een care acest lucru este deosebit de complicat sau dac\u0103 a\u021bi f\u0103cut mai multe solicit\u0103ri, caz \u00een care urmeaz\u0103 s\u0103 r\u0103spundem \u00een termen de maximum doua luni. V\u0103 vom anun\u021ba dac\u0103 vom avea nevoie de mai mult de o lun\u0103. S-ar putea s\u0103 v\u0103 \u00eentreb\u0103m dac\u0103 pute\u021bi s\u0103 ne spune\u021bi exact ce dori\u021bi s\u0103 primi\u021bi sau ce anume v\u0103 \u00eengrijoreaz\u0103. Acest lucru ne va ajuta s\u0103 ac\u021bion\u0103m mai repede \u0219i s\u0103 scurt\u0103m timpul de raspuns la solicitarea dvs.
Drepturile ter\u021belor p\u0103r\u021bi. Nu trebuie s\u0103 respect\u0103m o cerere \u00een cazul \u00een care ar afecta \u00een mod negativ drepturile \u0219i libert\u0103\u021bile altor persoane vizate.<\/p>\r\n\r\n\r\n\r\n

Drepturi vizate Descriere Accesul Pute\u021bi s\u0103 ne cere\u021bi:<\/strong><\/h5>\r\n\r\n\r\n\r\n
    \r\n
  • s\u0103 confirm\u0103m dac\u0103 v\u0103 prelucr\u0103m datele cu caracter personal;<\/li>\r\n\r\n\r\n\r\n
  • s\u0103 v\u0103 punem la dispozi\u021bie o copie a acestor date;<\/li>\r\n\r\n\r\n\r\n
  • s\u0103 v\u0103 oferim alte informa\u021bii despre datele dvs. cu caracter personal, cum ar fi datele pe care le avem, la ce le folosim, cui i le divulg\u0103m, dac\u0103 le transfer\u0103m \u00een str\u0103in\u0103tate \u0219i cum le protej\u0103m, c\u00e2t timp le p\u0103str\u0103m, ce drepturi ave\u021bi, cum pute\u021bi face o pl\u00e2ngere, de unde am ob\u021binut datele dvs., \u00een m\u0103sura \u00een care informa\u021biile nu v-au fost deja furnizate prin aceast\u0103 informare.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

    Rectificarea Ne pute\u021bi cere s\u0103 rectific\u0103m sau s\u0103 complet\u0103m datele dvs cu caracter personal inexacte sau incomplete.Este posibil s\u0103 \u00eencerc\u0103m s\u0103 verific\u0103m exactitatea datelor \u00eenainte de rectificarea acestora.
    \u0218tergerea datelor Ne pute\u021bi cere s\u0103 v\u0103 \u0219tergem datele cu caracter personal, dar numai \u00een cazul \u00een care:<\/p>\r\n\r\n\r\n\r\n

      \r\n
    • acestea nu mai sunt necesare pentru scopurile pentru care au fost colectate; sau<\/li>\r\n\r\n\r\n\r\n
    • v-a\u021bi retras consim\u021b\u0103m\u00e2ntul (\u00een cazul \u00een care prelucrarea datelor se baza pe consim\u021b\u0103m\u00e2nt); sau da\u021bi curs unui drept legal de a v\u0103 opune; sau acestea au fost prelucrate ilegal; sau ne revine o obliga\u021bie legal\u0103 \u00een acest sens.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

      Nu avem obliga\u021bia de a ne conforma solicit\u0103rii dvs. de \u0219tergere a datelor dvs. cu caracter personal \u00een cazul \u00een care prelucrarea datelor dvs. cu caracter personal este necesar\u0103: pentru respectarea unei obliga\u021bii legale; sau pentru constatarea, exercitarea sau ap\u0103rarea unui drept \u00een instan\u021b\u0103.Exist\u0103 anumite alte circumstan\u021be \u00een care nu suntem obliga\u021bi s\u0103 respect\u0103m solicitarea dvs. de \u0219tergere a datelor, de\u0219i acestea dou\u0103 sunt cele mai probabile circumstan\u021be \u00een care v-am putea refuza aceast\u0103 solicitare
      Restric\u021bionarea prelucr\u0103rii datelor Ne pute\u021bi cere s\u0103 restric\u021bion\u0103m prelucrarea datelor cu caracter personal, dar numai \u00een cazul \u00een care:<\/p>\r\n\r\n\r\n\r\n

        \r\n
      • acurate\u021bea lor este contestat\u0103 (a se vedea sec\u021biunea de rectificare), pentru a ne permite s\u0103 verific\u0103m acurate\u021bea acestora; sau prelucrarea este ilegal\u0103, dar nu dori\u021bi ca datele s\u0103 fie \u0219terse; sau acestea nu mai sunt necesare pentru scopurile pentru care au fost colectate, dar dvs ave\u021bi nevoie de ele pentru a constata, a exercita sau a ap\u0103ra un drept \u00een instan\u021b\u0103; sau<\/li>\r\n\r\n\r\n\r\n
      • v-a\u021bi exercitat dreptul de a v\u0103 opune, iar verificarea dac\u0103 drepturile noastre prevaleaz\u0103 este \u00een desf\u0103\u0219urare.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

        Putem continua s\u0103 folosim datele dvs. cu caracter personal \u00een urma unei solicit\u0103ri de restric\u021bionare, \u00een cazul \u00een care:<\/p>\r\n\r\n\r\n\r\n

          \r\n
        • avem consim\u021b\u0103m\u00e2ntul dvs.; sau pentru a constata, exercita sau asigura ap\u0103rarea unui drept \u00een instan\u021b\u0103.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

          Portabilitatea datelor Ne pute\u021bi cere s\u0103 v\u0103 furniz\u0103m datele cu caracter personal \u00eentr-un format structurat, utilizat \u00een mod curent \u0219i care poate fi citit automat, sau pute\u021bi solicita ca acesta s\u0103 fie \u201eportat” direct c\u0103tre un alt operator de date, dar \u00een fiecare caz numai dac\u0103: prelucrarea se bazeaz\u0103 pe consim\u021b\u0103m\u00e2ntul dvs. sau pe \u00eencheierea sau executarea unui contract cu dvs; \u0219i prelucrarea se face prin mijloace automate.
          Opozi\u021bia V\u0103 pute\u021bi opune \u00een orice moment, din motive legate de situa\u021bia particular\u0103 \u00een care v\u0103 afla\u021bi, prelucr\u0103rii datelor dvs. cu caracter personal \u00een temeiul interesului nostru legitim, \u00een cazul \u00een care considera\u021bi c\u0103 drepturile \u0219i libert\u0103\u021bile dvs. fundamentale prevaleaz\u0103 fa\u021b\u0103 de acest interes.De asemenea, v\u0103 pute\u021bi opune oric\u00e2nd prelucr\u0103rii datelor dvs. \u00een scop de marketing direct (inclusiv crearea de profiluri), f\u0103r\u0103 a invoca vreun motiv, caz \u00een care vom \u00eenceta \u00een cel mai scurt timp posibil aceast\u0103 prelucrare.
          Luarea de decizii automate Pute\u021bi cere s\u0103 nu face\u021bi obiectul unei decizii bazate exclusiv pe prelucrarea automat\u0103, dar numai atunci c\u00e2nd decizia respectiv\u0103:<\/p>\r\n\r\n\r\n\r\n

            \r\n
          • produce efecte juridice cu privire la dvs.; sau v\u0103 afecteaz\u0103 \u00een alt mod similar \u0219i \u00eentr-o m\u0103sur\u0103 semnificativ\u0103.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

            Acest drept nu se aplic\u0103 \u00een cazul \u00een care decizia la care s-a ajuns \u00een urma lu\u0103rii automate a deciziilor: ne este necesar\u0103 pentru a \u00eencheia sau a derula un contract cu dvs.; este autorizat\u0103 prin lege \u0219i exist\u0103 garan\u021bii adecvate pentru drepturile \u0219i libert\u0103\u021bile dvs.; sau se bazeaz\u0103 pe consim\u021b\u0103m\u00e2ntul dvs. explicit.
            Pl\u00e2ngeri Ave\u021bi dreptul s\u0103 depune\u021bi o pl\u00e2ngere la autoritatea de supraveghere cu privire la prelucrarea datelor dvs. cu caracter personal. \u00cen Rom\u00e2nia, datele de contact ale autorit\u0103\u021bii de supraveghere pentru protec\u021bia datelor sunt urm\u0103toarele:Autoritatea Na\u021bional\u0103 de Supraveghere a Prelucr\u0103rii Datelor cu Caracter Personal B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, cod po\u0219tal 010336, Bucure\u0219ti, Rom\u00e2nia Telefon: +40.318.059.211 sau +40.318.059.212; E-mail:anspdcp@dataprotection.ro. F\u0103r\u0103 a v\u0103 afecta dreptul dvs. de a contacta \u00een orice moment autoritatea de supraveghere, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi \u00een prealabil, \u0219i v\u0103 promitem c\u0103 vom depune toate eforturile necesare pentru a rezolva orice problem\u0103 pe cale amiabil\u0103.<\/p>\r\n\r\n\r\n\r\n

            You may exercise your rights by contacting us using the contact details provided above at:<\/p>\r\n\r\n\r\n\r\n

            - Email: smarketing.agency.ro@gmail.com
            - By mail or courier at: Bucharest, Amilcar C. S\u0103ndulescu Street no. 6-10, 3rd floor, apt. 33, District 6, Romania.<\/p>\r\n\r\n\r\n\r\n

            THE SMARKETING AGENCY S.R.L. <\/strong> is registered with the National Supervisory Authority for Personal Data Processing under no. 12335 dated 21\/07\/2022.<\/p>","protected":false},"excerpt":{"rendered":"

            Consider\u0103m asigurarea dreptului la protec\u021bia datelor cu caracter personal un angajament fundamental al companiei SMARKETING LAB TEAM S.R.L., prin urmare vom dedica toate resursele \u0219i eforturile necesare pentru a prelucra datele dumneavoastr\u0103 \u00een deplin\u0103 concordan\u021b\u0103 cu Regulamentul (UE) 2016\/679 („Regulamentul general privind protec\u021bia datelor” sau „GDPR”), precum \u0219i cu orice alt\u0103 legisla\u021bie aplicabil\u0103 pe teritoriul […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19","page","type-page","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":5,"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":1484,"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/pages\/19\/revisions\/1484"}],"wp:attachment":[{"href":"https:\/\/smarketinglab.eu\/en\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}